Our Policies

Bella Rose B&B in beautiful, historic Canandaigua, NY, offers warm hospitality and personalized service unmatched at Finger Lakes hotels.  Come and enjoy a bed and breakfast experience that will leave you feeling rested, relaxed and rejuvenated!

Check-in: 3 – 6 pm

Check out: 11 am.

To ensure we can accommodate you, special arrangements are required for early or late arrivals (just give us a call or send us an email!).

Payment

Rates are per night and based on double occupancy. A deposit equivalent to one night’s stay per room, plus tax, is required at the time reservation is made using Visa, MasterCard, American Express or Discover credit cards. The balance on the reservation is due by departure, if applicable.

Cancellations:

You may cancel your reservation up to 14 days prior to your scheduled arrival date in order to receive a refund of your deposit.  If you cancel with fewer than 14 days’ notice, you will be charged in full unless we can rebook the room.  All refunds are subject to a $25 fee, per room.  There is no refund for late arrivals or early departures. All cancellations must be confirmed.

Other:

• We currently are seeking a two-night minimum stay (please call if you can only stay one night – a “dangling” night may be available).
• Adult-oriented B&B; cannot accommodate children.
• No pets, smoking, candles or incense permitted.  Please know that we have a very sweet and quiet Russian Blue, one of the most hypoallergenic breeds as Rob and our kids have severe allergies (as do some of our guests). If you would like to meet Sasha, just let us know as he’s never allowed in any of the guest areas.

If we are unable to accommodate you, please check BandBFingerLakes.com for availability in the Canandaigua area, or StayFingerLakes.com for a place to stay in the Finger Lakes.

Accessibility Statements:
Please know that access to Bella Rose Bed and Breakfast requires the use of stairs.
Bella Rose Bed and Breakfast is committed to making our website accessible to people with disabilities. Our website has been designed to be accessible for impaired users to see, navigate, interact and understand the content provided as per the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA).  Keyboard only functionality has also been tested so that people who use screen readers or can’t use a mouse are able to navigate through the website pages efficiently. We will continue to make every effort to meet evolving accessibility standards.

Currently the reservation system that we use does not meet AA standards of WCAG 2.0. This is something we will continue to address with the reservation company that we use so that it too will be accessible to people with disabilities in the future. If you find you are having difficulty determining availability or booking an accommodation via our online system, please contact us at the links below and we will be happy to assist you directly. As we continue to improve our website functionality, we appreciate your concerns and suggestions. We welcome impaired uses to share accessibility issues you may find.
Contact us at the links below.
Phone: (585) 393-9937
Email: innkeeper@bellarosebb.com

Privacy Policy

Our Mission

At Bella Rose Bed and Breakfast, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Bella Rose Bed and Breakfast. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Bella Rose Bed and Breakfast does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as “cookies” on certain pages of the Site to measure effectiveness and safety. A “cookie” is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose too.

Security

At Bella Rose Bed and Breakfast, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications

Bella Rose Bed and Breakfast may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.